F.A.Q


How do I get in touch with you?

Contact us via email at zolenalinenocm@gmail.com


What countries do you ship to? 

Currently, we only ship to Canada and the United States of America.

 

What if an item I want is out of stock?

If an item you want has gone out of stock, please contact us and we can notify you when this particular item has been re-stocked.


Can I return items?

Please see our Shipping & Returns page for more details on returns. 


How do I care for my Linen bedding?

Visit our Linen Care page for all the information that you will need to care for your new bedding. There will also be a printout on Linen Care in your package. 


Where are you based & where do you ship from?

Our store front is located in the Old Country Market on Vancouver Island in British Columbia. All orders are shipped from our store front. 


How can I cancel my order?

We try and fulfill orders as quickly as possible, so we offer a 24hr window for any cancellations before shipping. Please contact us directly for more information.